Thank you for choosing FlixVista for your subscription needs. We strive to provide excellent service to our valued customers. If, for any reason, you encounter an issue with your subscription that we are unable to resolve, we offer a refund under the following conditions:

1. Problem Resolution Attempts:
   We encourage you to reach out to our customer support team first to address any concerns or issues you may have with your subscription. We are committed to providing solutions and ensuring your satisfaction.
2. Eligibility for Refund:
   Refunds are only possible when you encounter a problem with your subscription that our customer support team is unable to resolve. To be eligible for a refund, the issue must fall within the scope of refundable problems, and you must request the refund within 30 days from the date of your initial subscription.
3. Refund Window:
   The refund request must be submitted within 30 days of your subscription start date. Refund requests made after this period will not be considered.
4. Non-Refundable Circumstances:
   Refunds will not be issued for circumstances beyond the 30-day window or for issues that can be resolved through our customer support channels. Additionally, refunds will not be granted for any subscription that violates our terms of service.
5. Refund Process:
   To initiate the refund process, please contact our customer support team at [email protected] with your subscription details and a detailed explanation of the issue. We will review your request and respond within a reasonable timeframe.
6. Refund Approval:
   Refunds will be approved at the discretion of FlixVista management. If your refund request is approved, the refund will be processed using the original payment method within a reasonable period.
7. Communication:
   We are committed to keeping you informed throughout the refund process. You will be notified of the status of your refund request and any additional information required for processing.

Thank you for choosing FlixVista. We value your trust and are dedicated to providing you with the best possible subscription experience. If you have any questions or concerns regarding our refund policy, please feel free to contact our customer support team at [email protected].